Privacy Policy
Last updated: 21 June 2026
Raeha ("we", "us") respects your privacy. This policy explains what information we collect when you use raehalab.com and place an order, and how we use it.
Information we collect
- Your name, email address, phone number, and delivery address when you place an order.
- Order details (products, sizes, quantities, amounts).
- Basic technical data your browser sends (for security and to keep the site working). Your shopping cart is stored only in your own browser.
How we use your information
- To process, confirm, and deliver your orders.
- To contact you about your order (email, phone, or WhatsApp).
- To send you an order-confirmation email.
- To improve our products and service.
Sharing
We do not sell your personal information. We share it only as needed to fulfil your order — for example with delivery couriers and, when you pay online, with the payment provider. We may disclose information if required by law.
Data storage & security
Your order information is stored securely with our service providers and protected by access controls. We take reasonable measures to keep your data safe, though no method of transmission over the internet is 100% secure.
Your choices
You may request a copy of, or deletion of, your personal data by emailing us. You can opt out of non-essential emails at any time.
Contact
Questions about this policy? Email support@raehalab.com.